Many stores will not pay CashBack if a promo code obtained from another website is used when shopping through the mall.
Please check our Promo Codes
section for the current Promo Codes available from the stores.
Additionally, most stores do not pay CashBack on Gift Card purchases because if that gift card is used to make a purchase in the store it will pay the reward twice.
Also, please make sure that you do not have any third party tool bars installed on your browser as they can replace our tracking information to the stores with their own and get your credit for this transaction.
Finally, It can take up to 14 days for a transaction to post to your My Account. If you do not see one of your transactions properly posted after that time, please let us know by completing a
Transaction Inquiry report under Customer Service found in the Help section.